Print to PDF is an amazing feature built in Windows. Users can print their files, like JPG, Word file, as a PDF file. Such a helpful tool! However, many users had complained that Microsoft Print to PDF not working on their Windows.

Luckily, we’ve got the answer to it. Here in this article, we will be showing you the top effective solutions to solve the problem. Please go on with the easy steps with the images below, you should get your print-to-PDF work again then.

Try these fixes:

  1. Turn off Microsoft Print to PDF feature and turn it on again
  2. Enable there are no comma in the file name you enter
  3. Set Microsoft Print to PDF as default printer
  4. Remove & restore Microsoft Print to PDF and reinstall its driver

Solution 1: Turn off Microsoft Print to PDF feature and turn it on again

1) Type windows feature in the search box from the Start menu, select the Settings tab. Then click Turn Windows features on or off from the top result.

2) Scroll down on the pop-up Windows features window. Find and uncheck the box of Microsoft Print to PDF. Then click OK to save settings.

3) Reboot your Windows.

4) Follow step 1) again to open Windows features window. This time find and check the box Microsoft Print to PDF to enable it. Then click OK to save changes. 

Now your print to PDF should work properly.


Solution 2: Enable there are no comma in the file name you enter

If the file name of PDF you want to save contain commas, the file would be created with 0 bytes and you cannot find it at saving folder. As a result, it seems your Microsoft Print to PDF not working. In such case, please avoid use comma or any other specific notations in the file name.


Solution 3: Set Microsoft Print to PDF as default printer

Windows 10 users
Windows 11 users

in Windows 10

1) On your keyboard, press the Windows logo + R keys simultaneously to open the Run box. Type control panel and hit Enter.

open the Control Panel using the command

2) Make sure you set Category as your view-by. Then find View devices and printers. Click on it.

3) Find and right-click on Microsoft Print to PDF under Printers dialog on Devices and Printers window. Then click Set as default printer.

in Windows 11

1) On your keyboard, press the Windows logo + R keys simultaneously to open the Run box. Type control panel and hit Enter.

Windows 11 - how to open the Control Panel

2) Make sure you set Category as your view-by. Then find View devices and printers. Click on it.

3) Scroll down and click Printers & scanners.

4) Find Microsoft Print to PDF and click on it.

5) Click on the button Set as default.


Solution 4: Remove Microsoft Print to PDF and reinstall its driver

Windows 10 users
Windows 11 users

in Windows 10

1) On your keyboard, press the Windows logo + R keys simultaneously to open the Run box. Type control panel and hit Enter.

open the Control Panel using the command

2) Make sure you set Category as your view-by. Then find View devices and printers. Click on it.

3) Find and right-click on Microsoft Print to PDF under Printers dialog. Then click Remove device. Click Yes when asked to confirm.

4) Right-click on the blank area on Devices and Printers window to choose Add devices and printers.

5) Click The printer that I want isn’t listed.

6) Tick on Add a local printer or network printer with manual settings. Then click Next.

7) Choose PORTPROMPT: (Local Port) from the drop-down list under Use an existing port. Then click Next.

8) Set Manufacturer Microsoft and Printers be Microsoft Print to PDF. Click Next to go on.

9) Tick on Replace the current driver. Then click Next.

10) Click Next.

11) You have restored the Microsoft Print to PDF. Click Finish to complete the process. 
You can use it properly now.

in Windows 11

1) On your keyboard, press the Windows logo + R keys simultaneously to open the Run box. Type control panel and hit Enter.

Windows 11 - how to open the Control Panel

2) Make sure you set Category as your view-by. Then find View devices and printers. Click on it.

3) Scroll down and click Printers & scanners.

4) Find Microsoft Print to PDF and click on it.

5) Click on the button Remove.

6) Back to the Printers & scanners window, you should see the button Add device.

7) Click Add manually next to The printer that I want isn’t listed.

8) Tick Add a local printer or network printer with manual settings, then click Next.

9) Select PORTPROMPT: (Local Port) from the drop-down list, then click Next.

10) From the left column, select Microsoft. From the right column, select Microsoft Print To PDF. Then click Next.

11) Follow the on-screen instructions to finish the setup.


That’s all there is to it.
Any questions please feel free to leave your comment below, thanks!

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