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FAQ
FAQs about Driver Easy
What if I forget / don’t receive my Driver Easy license key after purchase?
Does Driver Easy offer help or support?
How can I request a refund when I find Driver Easy doesn’t satisfy me?
What is the Home / Business License?
What is the ‘Computer repair shop’ license?
How long are a Home / Business license and a Computer Repair Shop license valid for?
Which license should I get?
Will Driver Easy automatically renew my license and charge me for it once the license expires?
What happens if I disable automatic renew? (What happens when the license expires?)
What is Driver Easy?
Is Driver Easy free?
Does Driver Easy stay up to date?
What does the paid version give me that the free version doesn’t?
Is Driver Easy Safe?
Where are the drivers of Driver Easy from?
What if I’m not satisfied with Driver Easy?
What is an “Unplugged” device?
How to use Driver Easy portable version?
FAQs about drivers
What is a driver?
Why do I need the latest drivers?
Can’t I just update my drivers manually?
Doesn’t Windows Update keep my drivers up to date?
Can’t I just check Windows Device Manager to see if I need to update my drivers?
FAQs about subscription
How to view my subscription details?
How to cancel my subscription?
How to update my payment method?
How to opt out of receiving subscription renewal emails from 2Checkout?
My subscription is for 3 computers. How do I download and install Driver Easy Pro on the second computer?
User Manual
Get Started with Driver Easy
Install Driver Easy
Activate Driver Easy
Uninstall Driver Easy
Renew License Key
Turn On/Off Automatic Renew
Update Driver Easy
Reinstall Driver Easy
Scan
Scan Hardware Devices for Missing or Outdated Drivers
Update Drivers
Create a system restore point before updating drivers
Update Drivers with the Free Version of Driver Easy
Update Drivers with the PRO Version of Driver Easy
View Driver Information
Delete Downloaded Driver Update
Open Driver Update File Location
Hide or Show Hidden Driver Update
Roll back to previous driver
Uninstall driver
Driver Update History
Hardware Information
View Hardware Information
Tools
Driver Backup
Driver Restore
Driver Uninstall
Offline Scan
Settings
General Program Settings
Internet Connection
Restore Points
Hidden Device
Scheduled Scans
Feedback
Technical Support for the Pro version of Driver Easy
Common Issues
Download errors
The remote server returned an error: (404) Not Found
The remote server returned an error: (416) Requested Range Not Satisfiable
The request was aborted: The operation has timed out
The remote server returned an error: (403) Forbidden
The remote name could not be resolved: ‘dow2.drivereasy.com’
The underlying connection was closed: An unexpected error occurred on a send
The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel
Scan errors
Error creating the Web Proxy specified in the ‘system.net/defaultProxy’ configuration section
The remote name could not be resolved: ‘app1.drivereasy.com’
The underlying connection was closed: An unexpected error occurred on a receive
Unable to connect to the remote server
Restore points
How to enable and create restore points in Windows 10
How to Create a Restore Point in Windows 8 & 8.1
How to Create a Restore Point in Windows 7 & Vista
How to Create a Restore Point in Windows XP
Solutions to “Oops” errors
How to Create a Restore Point in Windows 11
Activation errors
“Unable to connect to the remote server” when activating Driver Easy
License key
FAQ on License Key Issues
Program stops working
“DriverEasy has stopped working”
Others
What is Driver Easy Professional (Speed Limited)?
How to update your network drivers when your PC doesn’t have a network connection
How to install drivers manually with the Free version of Driver Easy?
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Help for Driver Easy