Comments on: A Statement on Norton(by Symantec) False Positive on Driver Easy

By: Peter Hillier

Peter Hillier — Sat, 11 Jun 2016 09:41:02 +0000

Hi Guys,
I would just like to say that I think Driver Easy Pro is a great piece of software. I’m glad that Symantec finally stopped dragging their ass and fixed the false positive. I think your offer of an extra 3 months use for free is commendable but I for one would not expect that. Why should you lose money because of them. Keep up the good work guys. Peter

By: Sophie Luo

Sophie Luo — Mon, 16 May 2016 02:37:52 +0000

Dear valued customers,
The false positive has already been removed by Norton. We should attribute this to you, our valued and warm-hearted customers, who have put a lot of efforts in helping us with this problem. Some of you helped us filing the reporting tickets to Norton company stating that Driver Easy is a clean and green software and the false positive should be removed. Some of you send us back the temporary solution to tackle the false positive problem before Norton could give us a solution. Some of you help track the progress of this matter and stand with us to deal while we are waiting for the answer. More importantly, you chose to support us and stand by our side. Your endorsement has given us more strength than anything else. We could never say enough thank yous for your help. All of your efforts are highly appreciated by us all in Easeware. Please contact us if you have also provided help in any form, we are ready to fulfill our promise by extending your license permit. We are looking forward to hearing from you. Love you all. Have a great day~

By: Thomas Jespersen

Thomas Jespersen — Sat, 14 May 2016 16:33:46 +0000

I am using AVG Antivirus the paid version and I never had a (false) positive on Drivereasy.

I also briefly had installed IOBit Malware remover and it did not find anything either.